Pikozo ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website ("Site") (collectively, the "Service"). By accessing or using Pikozo, you agree to the collection and use of your information in accordance with this policy.

01. Information We Collect

We collect personal and non-personal information when you use Pikozo. This includes:

• Personal Information : This is data that can be used to identify you, such as :
• • Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Payment information (credit/debit card details)
  • Account login credentials
  • Order history
• Non-Personal Information : This includes data that cannot be used to identify you directly, such as :
• • Device information (e.g., model, operating system, browser type)
  • IP address
  • Usage data (e.g., pages visited, time spent, features used)
  • Location data (if you enable location services on your device)

02. How We Collect Information

• Directly from You : When you register for an account, place an order, subscribe to our newsletter, or contact customer support.
• Automatically : We use cookies, analytics tools, and similar technologies to collect usage data and improve our Service.
• From Third Parties : We may receive information from payment processors, delivery partners, or social media accounts if you choose to link them to your Pikozo account.

03. How We Use Your Information

We use your information for the following purposes :

• To process and fulfill your orders
• To provide customer support and respond to your inquiries
• To send order updates, promotional offers, and service-related notifications
• To improve our Service and enhance user experience
• To analyze trends and usage patterns for business purposes
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations and resolve disputes

04. Sharing Your Information

We may share your information with third parties in the following circumstances :

• Service Providers : We may share your data with vendors, payment processors, delivery partners, and other third-party service providers who assist us in operating the Service and fulfilling orders.
• Legal Compliance : We may disclose your information if required by law, regulation, or legal process, or to protect our rights and interests.
• Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent : We may share your information if you consent to such sharing.

05. Security of Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

06. Your Rights and Choices

• Access and Correction : You have the right to access and update your personal information. You can modify your account details by logging into your account on our App or Site.
• Deletion : You may request that we delete your account and personal data, subject to certain exceptions (e.g., for legal or business purposes).
• Opt-out of Marketing Communications : You can unsubscribe from our promotional emails by clicking the "unsubscribe" link in the email or by updating your communication preferences in your account settings.
• Cookie Preferences : You can control cookie settings through your browser or device settings, but please note that disabling cookies may affect your experience with the Service.

07. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on our App and Site. These technologies help us analyze user activity, remember your preferences, and provide personalized content and ads.You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some features of the Service may not function properly if cookies are disabled.

08. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will delete or anonymize your data unless we are required to retain it by law.

09. International Data Transfers

Pikozo is based in [Insert Country], and your personal data may be transferred to and stored in servers located outside your country of residence. By using the Service, you consent to the transfer of your data to countries with different data protection laws.

10. Children’s Privacy

Pikozo does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at:

Pikozo

Pikozozo Global Private limited, Ahmedabad

Email: pikozo.app@gmail.com

Phone: +91 9316063252